Shipping policy
Shipping Policy
Last updated: [Insert date]
Thank you for shopping with RYCE. This Shipping Policy explains how we process and deliver orders placed through our online store.
Order Processing
Orders are processed after payment has been successfully received.
Our standard order processing time is:
[Insert processing time, e.g. 1–3 business days]
Orders placed on weekends or public holidays may be processed on the next business day.
During busy periods, promotions, product launches, or holidays, processing times may be longer than usual.
Shipping Destinations
We currently ship to:
[Insert countries/regions you ship to, e.g. United Kingdom only / United Kingdom and selected international destinations]
If your location is not available during checkout, we are currently unable to ship to that destination.
Shipping Rates
Shipping charges are calculated and displayed at checkout before payment is completed.
Available shipping methods and costs may vary depending on:
- Delivery destination
- Order size and weight
- Products ordered
- Selected shipping service
Where free shipping is offered, any applicable minimum order value or conditions will be clearly displayed on our website or at checkout.
Estimated Delivery Times
Estimated delivery times will depend on the shipping method and destination selected at checkout.
Typical estimated delivery times:
United Kingdom: [Insert estimated delivery time]
International: [Insert estimated delivery time, if applicable]
Delivery estimates begin after your order has been processed and dispatched.
Please note that delivery dates are estimates and cannot always be guaranteed. Delays may occur due to courier issues, severe weather, customs processing, public holidays, or other circumstances outside our reasonable control.
Order Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow some time for tracking information to become active after receiving your dispatch confirmation.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at:
We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
If an order is returned to us because an incorrect or incomplete address was supplied, additional shipping charges may apply before the order can be resent.
Failed or Missed Deliveries
If a delivery attempt is unsuccessful, the courier may:
- Attempt delivery again
- Leave the parcel in a safe place where permitted
- Deliver it to a collection point
- Return the parcel to us
Customers should follow the instructions provided by the courier.
If a parcel is returned to us because it was not collected or delivery could not be completed, please contact us to discuss redelivery.
Lost, Delayed or Damaged Parcels
If your order appears to be significantly delayed, lost, or arrives damaged, please contact us at:
Please include:
- Your order number
- Your full name
- A description of the issue
- Photographs of damaged products or packaging, where applicable
We will review the issue and, where appropriate, contact the relevant delivery provider.
International Shipping and Customs
If we offer international shipping, customers may be responsible for customs duties, import taxes, handling charges, or other fees imposed by the destination country.
These charges are not controlled by RYCE and may vary by country.
Unless otherwise stated at checkout, any customs duties or import charges are the responsibility of the customer.
Delivery Restrictions
We may be unable to deliver certain products to some destinations due to carrier restrictions, customs regulations, or other legal or logistical limitations.
Where applicable, such restrictions will be communicated during checkout.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Trade name: RYCE
Email: ryceofficial@outlook.com
Physical address: 31 Branksome Crescent, Bradford, BD9 5LD, United Kingdom
